Grocer 33 reveals the secret to supermarkets’ recovery

The recent revival among the traditional supermarkets has been rooted in major improvements in service and availability, The Grocer can reveal. Data from our weekly Grocer 33 mystery shopping survey for 2016 reveal that the top five supermarkets all improved their in-store ...

Amazon’s disruption of the grocery, food delivery and home-care industry could spark unlikely alliances

Amazon’s recent advances into the homecare and food delivery market, following the much vaunted expansion of its pre-existing delivery deal with Morrisons, the rumoured launch of a new housekeeping service, as well as Amazon Restaurants and Amazon Fresh services, could result in ...

Tesco/Unilever dispute outlines the post-Brexit landscape for retailers and consumers

The Tesco/Unilever price dispute is arguably the first real example of uncertainty to hit UK consumers post-Brexit..

Mars recall demonstrates the importance of not sugar-coating the facts when it comes to ensuring an effective supply chain

Mars’ recent product recall should serve as a wake-up call to the dangers of not being able to trace your products within your supply chain. According to Nick Miller, head of FMCG, at supply chain consultancy Crimson & Co, while effective processes are likely to be in place when it ...

Will Amazon Fresh mean supermarket delivery services shake-up?

Amazon’s introduction of its ‘Amazon Fresh’ service in the UK could prove to be the catalyst which forces the leading supermarket retailers to re-evaluate their delivery strategies, says Nick Miller, Head of FMCG at Crimson & Co. Amazon has quietly started to offer around 50 ...

Supply chain scrutiny key to tackling campylobacter threat – Supply Management

A recent report from the Food Standards Agency (FSA) stated 73 per cent of supermarket chickens contain the potentially killer bug campylobacter. The major supermarket chains have quite rightly announced actions they will be taking to address the risk this bug represents. To ensure ...

Supermarkets are well within their rights to fight the pricing ‘super-complaint’

Consumer group Which? on Tuesday (21 April), issued a ‘super-complaint’ accusing supermarkets of deliberately ‘misleading’ and ‘confusing’ consumers out of 100s of millions of pounds. But Nick Miller, Head of FMCG at supply chain consultancy Crimson ...

Big-box supermarkets are left on the shelf

The disappointing festive trading period for the big four supermarkets could prove to be catalyst harbinger for a major change to the way consumers shop for food, according to Nick Miller, Head of FMCG at Crimson & Co. Nick suggests we are now entering a new era that will see ...

Drinks industry lags behind FMCGs

‘The drinks industry is starting to catch up with the FMCG sector when it comes to product innovation,’ commented Crispin Mair, Director at Crimson & Co. ‘Traditionally, drinks companies have tended to offer one set product with the only variance being the size ...

Black Friday, Cyber Monday… why not Mobile Thursday perhaps?

In the countdown to Christmas retailers should be prepared to use industry trends, as well as marketing and pricing strategies in order to stay ahead of competitors, according to Nick Miller, Head of FMCG at Crimson and Co. On 28 November, the UK will see the return of ...


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